Company: YKEL Group Inc.
Business Address: 111 Chabanel West, Montreal, QC, H2N 1C9
Contact Email: contact@ykelgroup.com
Phone: (450) 667-8266

Welcome to YKEL Store. By using our website (the “Site”), purchasing our products, or interacting with our services, you agree to the following Terms and Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you may not use our website.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations.
  • Use the site for fraudulent or harmful purposes.
  • Interfere with the site’s functionality or security.
  • Upload malicious content, including viruses or harmful code.

3. Product Availability & Orders

  • All orders placed through YKEL Store are subject to product availability.
  • We reserve the right to limit the quantities of any products or services we offer.
  • We may refuse or cancel an order at any time for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or suspected fraud.

4. Pricing & Payments

  • All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
  • Prices are subject to change without notice.
  • Payment must be made in full at the time of purchase.
  • We accept secure payments through trusted third-party payment gateways.

5. Shipping & Delivery

  • Shipping times and costs vary based on location and product availability.
  • We aim to dispatch orders promptly but are not liable for delays caused by third-party couriers or unforeseen events.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for full details. In general:

  • Items may be returned within a specified time frame if eligible.
  • Products must be unused, in original packaging, and in resellable condition.
  • Shipping costs for returns may be the responsibility of the customer unless the item is defective or incorrect.

7. Intellectual Property

All content on this website, including images, logos, graphics, and text, is the property of YKEL Group Inc. or its licensors. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, YKEL Store shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Site or products purchased from it.

9. Warranties Disclaimer

All products are provided “as is” without any express or implied warranties, unless explicitly stated by the manufacturer. We do not guarantee that the website will be uninterrupted or error-free.

10. Third-Party Links

Our Site may contain links to third-party websites. We do not control or endorse those websites and are not responsible for their content, privacy practices, or terms.

11. Governing Law

These Terms are governed by the laws of the Province of Quebec and applicable federal laws of Canada. Any disputes shall be resolved in the courts of Quebec.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. It is your responsibility to review them periodically.

13. Contact Us

If you have any questions about these Terms, please contact us:

📍 Address: 111 Chabanel West, Montreal, QC, H2N 1C9
📧 Email: info@ykelgroup.com
📞 Phone: (450) 667-8266